We launched our website at KnownHost last week, but had some issues to start with, like domain registration elsewhere, websi
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te developed internally, and other challenges unique to first time website developers and web hosting. Over a period of five days, we kept reaching out to support@KnownHost with questions from morning to late night. Each of query had a response time of less than 90 seconds to 2 minutes. Only once it took a bit longer because my query was a long one. Also, whenever there was a shift change, the next support person took up the issue immediately and helped us. Thanks to their support, we launched our website successfully. Thank you Ryan, Marvin, Ben, Jeremy, and Jonathon for all your timely support.
When we need support on our website, we know we will get excellence 24/7 from KnownHost.
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