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Site5 vs Memset

Comparison
Порівняні варіанти Site5 Memset
Ціни
13 тарифних планів хостингу 6 тарифних планів хостингу
Ціна від 140 ₴ / місяць 4 780 ₴ / місяць
Безкоштовний домен Так Ні
Купони Ні Ні
Оцінка
1.6
2.2
Надійність 1.5
1.0
Ціни 1.5
3.0
Зручність 1.5
4.0
Техпідтримка 1.5
1.0
Можливості 1.5
2.0
Відгуки користувачів
156 відгуків 1 відгук
Останній позитивний відгук
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
No reviews yet
Останній негативний відгук
Absolute Trash Fire (Avoid At All Costs!!)
Myles Brock,
2.0
So I assume by the general consensus of the reviews hear you've got the gist already, but I thought I'd add my 2 cents to the pile anyway.
Site5 was OK a few years ago when it had (limited) phone support but still had some i... Розгорнути ssues (it's native Wordpress Installer didn't work for example). Since it sold out to EIG a while back however it's been in a state of steady decline. There's been too many issues to list of late but here's a small sample:
- Not updating PHP on my server leading to one of my websites getting hacked
- the "WHM" area where all websites are accessed being housed on a domain with an outdated SSL again leaving it vulnerable
- Charging me for things I didn't order
- The Live Chat box glitches out if there's more than one tab open
- Continuous price hikes with no warning
As such the service has become something I wouldn't wish upon my enemies. There are some aspects that I like such as (limited) access to Cpanel and Max Upload Filesize of 1000mb on websites however generally speaking I'd suggest people avoid this platform like the plague. I can only imagine that inertia is what's allowing them to retain whatever is left of their customer base but it seems like it's only a matter of the time before the sink ships altogether. Anyway, glad to be done with them!!
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Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Розгорнути ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
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Віртуальний хостинг
3 тарифні плани від 140 ₴ до 330 ₴
Ні
Менше 4$ Ні Ні
Менше 8$

hostBasic

4,95 ₴ / МІС
  • Простір: Необмежено
  • Пропускна здатність: Необмежено
  • Панель: cpanel
Переглянути тарифний план hostBasic
Ні
Понад 10$

hostPro

8,95 ₴ / МІС
  • Простір: Необмежено
  • Пропускна здатність: Необмежено
  • Панель: cpanel
Переглянути тарифний план hostPro
Ні
VPS
7 тарифних планів від 1 500 ₴ до 8 850 ₴
Ні
Менше 4$ Ні Ні
Менше 8$ Ні Ні
Понад 10$

VPS2

55,00 ₴ / МІС
  • Простір: 50 ГБ
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Ні
Виділений сервер
Ні
6 тарифних планів від 4 780 ₴ до 30 320 ₴
Менше 4$ Ні Ні
Менше 8$ Ні Ні
Понад 10$ Ні

1U 1xQuad-Core

175,46 ₴ / МІС
  • Простір: 1 ТБ
  • Пропускна здатність: Необмежено
Переглянути тарифний план 1U 1xQuad-Core
Хмарний хостинг
3 тарифні плани від 550 ₴ до 980 ₴
Ні
Менше 4$ Ні Ні
Менше 8$ Ні Ні
Понад 10$

Plus

20,00 ₴ / МІС
  • Простір: 10 ГБ
  • Пропускна здатність: 102.4 ГБ
Переглянути тарифний план Plus
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