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Відгуки користувачів про Freenom

54 відгуки на 8 мовах
4.2
ПОГАНИЙ

Оцінки Freenom від клієнтів

  • Надійність
    3.7 / 10
  • Ціни
    5.3 / 10
  • Зручність
    4.6 / 10
  • Техпідтримка
    3.3 / 10
  • Можливості
    4.1 / 10

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Мова
Довіра наших користувачів - пріоритет #1 для нас! Тому компанії не можуть заплатити нам, щоб ми змінили або видалили відгук.
Відгуків про Freenom українською ще нема, якщо ви мали справу з їхнім сервісом, будь ласка, станьте першим, хто напише відгук українською
Shehab Ahmed
Нідерланди
  • Надійність 2.0
  • Ціни 2.0
  • Зручність 2.0
  • Техпідтримка 2.0
  • Можливості 2.0
2.0
Новий

customer service reply to tickets after 20 DAYS !

I opened many tickets with them, they reply after 20 days or 15 days or 1 month !
they do not care about customers or customer support or Resellers
as a reseller i do not recommend them to anyone at all
Dr. Singh
Індія
  • Надійність 2.0
  • Ціни 2.0
  • Зручність 2.0
  • Техпідтримка 2.0
  • Можливості 2.0
2.0
Новий

Unethical practices by freenom

Freenom suspended my all domain with arbitrary excuse.

My site are functional in blogger.

And working fine few weeks with freenom domains.
But suddenly my domains suspended saying not functional website.

Sites are still functional in blogger.
Freenom
Dear Dr. Singh,

For an indepth response, please include a domainname. Also note, we do not provide support for freedomains. The answers can be found in the knowledge base and any domain suspension (except for phishing or copyri...Читати більше
user avatar
Dr. Singh
You are asking for domain name and also saying we are not providing any support. You're contradict in yourself.

I have send a detailed mail in this regard from this mailid .


Kindly check and reply .

Now Your have to prove freenom as nonfraud company.

Freenom
Dear Dr. Singh,
We indeed do not provide support on free domains. I want to respond on the message board, as you felt the need to share your frustration here as well. So please share the domain name, so I can explain the reason.

Kind regards,
Mark Soldano
Італія
  • Надійність 2.0
  • Ціни 10
  • Зручність 10
  • Техпідтримка 4.0
  • Можливості 2.0
5.6
Новий

The service isn't good

Hi got suspend all my domains without any reason.
Freenom
Dear Mark,

There is always a reason. Can you share one of the domains here in a response, so I can explain the reason to you?

Kind regards,
Freenom Team
Kuroda Yigof
Канада
  • Надійність 6.0
  • Ціни 10
  • Зручність 8.0
  • Техпідтримка 4.0
  • Можливості 10
7.6
Новий

I am having issues with my Freenom account !

I can no longer register any domains (it shows Error code 0x08823), I only have 3 domains on my account and they are all being used. I followed every single one of freenom's rules. This is getting pretty frustrating, can someone please help me.
Freenom
Dear Kuroda,

For an indepth response, please include a domainname. Also note, we do not provide support for freedomains. The answers can be found in the knowledge base. The code you mention can have multiple reasons, so I would...Читати більше
Freenom
Dear Kuroda,

For an indepth response, please include a domainname. Also note, we do not provide support for freedomains. The answers can be found in the knowledge base and any domain suspension (except for phishing or copyright...Читати більше
user avatar
Kuroda Yigof
Freenom just E-mailed me saying that I am not using the domain benax.cf, however, I already canceled the domain a few weeks ago. I feel like there is definitely something wrong with my account, can you please help ?
Freenom
Dear Kuroda,

You registered the domain again on March 24, right? So I presume the error code is gone. I have not been able to find any error related reason.

Kind regards,
Freenom Team
user avatar
Muhammad Athar
What about resellers?
I'm a Freenom domain reseller and I have read many bad comments about freenim that they charges more on next payments and cancels domain without any reason etc. Are they correct?
Freenom
Dear Muhammad,

We have NEVER charged more in the next payment. In fact, Freenom sells domains (not our own TLDs, but .com, .net etc) at cost price. The only reason why a price can increase is when the reseller has an account in...Читати більше
Stepan Spotar
Росія
  • Надійність 4.0
  • Ціни 8.0
  • Зручність 2.0
  • Техпідтримка 2.0
  • Можливості 6.0
4.4

The hope is still here

Тип хостинга: Реселлерс
Tried to register a .tk domain 2 months ago using a dot.tk website. When it was time for setting DNS, my working session was terminated, and I thought I just had to go through all steps one more time. But no, the domain was alread...Читати більше
Freenom
Dear Stepan,

I hope it makes good sense that we cannot support a product we make 0 money on... We do support customers with a paid domain and since we are the cheapest out there anyway, I would just try it out :)

Kind regards,
Freenom Team
Matthew Hilbrink
Нідерланди
  • Надійність 2.0
  • Ціни 2.0
  • Зручність 2.0
  • Техпідтримка 2.0
  • Можливості 2.0
2.0

Terrible Support

Terrible support, I have had a domain here for over 2 years and out of nowhere it got suspended, No reason was given. And When I ask what the reason is it takes a week to see that they just close my ticket. With no response.
Freenom
Dear Matthew,

Please note that Freenom does not provide support for Freedomains. We have an extensive knowledgebase that should have at least 95% of the answers to questions that may arise. Domains cancellations by the anti-abu...Читати більше
Kittyhacker101 Software
США
  • Надійність 2.0
  • Ціни 10
  • Зручність 6.0
  • Техпідтримка 2.0
  • Можливості 6.0
5.2

Removed Domain for No Reason

I have had a domain for about 8 months. One day, they say my domain isn't being used for anything (although it is connected to my server's ip), and they take it down for no reason in the middle of the night. So, I just wake up one...Читати більше
Freenom
Dear Sir,

Your domain was cancelled because our spider could not reach the webservice in two seperate occassions. Freedomains have to be used at all times and will indeed be cancelled after two negative content checks. Warning ...Читати більше
Danish Irshad
Пакистан
  • Надійність 2.0
  • Ціни 2.0
  • Зручність 8.0
  • Техпідтримка 2.0
  • Можливості 2.0
3.2

Danish Irshad

Every time I registered any domain I get some errors like ex00123
 
Freenom
Dear Danish,

Can you please email me at mtrik@freenom.com from the email address that belongs to your Freenom account. I can look into this for you.

Kind regards,
Freenom Support
Jimmy Kore
Китай
  • Надійність 10
  • Ціни 10
  • Зручність 10
  • Техпідтримка 10
  • Можливості 10
10

How long will a suspended domain be available for OTHER users?

Тип хостинга: Віртуальний
Thank you guys for providing such a awesome service! I notice that suspended domains will be kept for a period of time, as you commented. I am wondering how long the period will be. Do you mean the free user will just keep the suspended domains forever if they don't take any action?
Freenom
Dear Jimmy,

Thank you for your feedback. When a freedomain is expired because the user didn't renew it in time, we keep the domain unavailable for other free users for 2 - 4 weeks. We do not disclose the exact time and it does ...Читати більше
user avatar
Horst S. Joest
Hi 'Support',
can you please explain me, why you don't reply to any ticket in my Freenom-Account? Even regarding paid domains!
Please have a look at the german section here ('Bezahlte Domains werden nicht bearbeitet, Support nicht vorhanden')
Manal Shaikh
Індія
  • Надійність 4.0
  • Ціни 10
  • Зручність 4.0
  • Техпідтримка 2.0
  • Можливості 8.0
5.6

Was good.

I was using freenom since a long. But in last 2 months, I can't register any accounts from Freenom. My name in Freenom is Manal Shaikh but I can't register anymore. I get some errors like ex00123..... blabla.
 
Freenom
Dear Manal,

I have just answered your support ticket in this regard. The account you have been using seems to be fine, so I have asked you to email me directly so we can sort things out.

Kind regards,
Freenom Team

Відгук експерта про Freenom 2017

Автор: Майкл Лавдуські

Рейтинг Freenom

  • Надійність
    9 / 10
  • Ціни
    10 / 10
  • Зручність
    9 / 10
  • Техпідтримка
    8 / 10
  • Можливості
    8 / 10
8.8
Оцінка від Майкл Лавдуські
Огляд експерта не переведено на вашу мову. Допоможіть спільноті та напишіть ваш відгук українською

Amsterdam based hosting for low cost hosting

Freenom.com is a web-based domain management company located in Amsterdam, Netherlands. Freenom.com offers  a variety of professional domain management and reseller services for large and small businesses. Freenom.com is the world's first and only free domain provider that helps bring people online by connecting them through the latest in website building and hosting technology.

Uptime & Reliability

Порівняти
9

Good quality hosting with nice reliability

Freenom.com also offers technical support. If you have any questions or need to leave feedback they can be reached by phone or email.They normally reply within 24 hours. Freenom uses the latest AnyCast technology that guarantees stability and performance of all the domains it manages.They offer service monitoring and performance control with Anti Spam and virus protection. They also offer anti hack and abuse technology to keep free domains safe and secure from vulnerable intrusions.

Features

Порівняти
8

Easy to use features for most sites

Freenom.com offers free domain and reseller hosting packages. You have the option of choosing between unlimited domain registry's under .Tk, .GA, .CF, and .ML. All other Domains such as .com and .net start at $6.71. With Freenom.com there is no commitment and no monthly fees so you can cancel at any time. You can prepay any amount you wish in your account and register as many free domains and paid domains through their intuitive interface and API. Freenom.com reseller program is set up on an extensive API or hosting module and  allows you to have the flexibility to group and list as many customers as owners to your accounts. Their incentive program encourages customers to sign up and offers a 25% discount.

If you have a website or company in need of IP or developer services, Freenom.com offers domain management and administrative tools to help your business to protect a brand that requires increased protection all from one extensive web interface. Freenom is known to be the largest domain provider after .COM. They are well known through Europe all the way to the United States, China and Russia. With the Freenom Ip agency partner account, you can register domains with the domain registration tools that will ensure your customers brand is secure.

Support

Порівняти
8

Limited contact options

Freenom.com has over two lines of communication. They can be reached by live phone or email.  Once you get in touch with them they seem like they are able to solve your problems fairly quickly from what I have found.  They really don't talk too much about their support, however, which is unfortunate.

Pricing

Порівняти
10

Low cost hosting

Freenom.com offers unlimited domains for free as long as they fall within the five categories of listed domains. All plans are on a month to month basis and can be canceled at anytime. There is no set up fee to register. Through freenom.com there is only a $10.00 refundable deposit within the first 30 days of service. All Freenom.com service include support and client portal with control panel. If you are not fully satisfied with their services, Freenom.com also offers 30 day money back guarantee depending on the amount of domains registered. More information on their money back guarantee and domain policies can be found on their website under Terms and conditions.

Summary

Great option for free domains and low cost hosting

Freenom.com has a very structured reseller plan that allows users to have the flexibility of managing multiple accounts from one extensive interface. I would recommend Freenom.com based on the amount of  reseller solutions they offer at little to no price upfront. Freenom gives businesses and partnering countries the opportunity to create local content within their community. If you're looking for a company to grow your business with, then I recommend using Freenom for their reseller program. Their free unlimited domains is unmatched in the hosting community. And with no set up fees and only $10 to get started, its a  no brainer to choose them for your next hosting solution.

Pros:

  • 30 day money back guarantee
  • Free domains (specific top level domains)

Cons:

  • Only offering shared hosting
  • Limited tech support options

 

 

 

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