A2 Hosting vs Host IT Smart 2020

reply within 24 hours, including weekends. Usually, the timeframe is much less. I am very satisfied with the responsiveness of their support team.

unately my income is not big enough to continue use it.
I had no problems with downtime on A2Hosting and thanks to them for this, but there are many cons which makes me nervous.
1.When I add domain, it starts to run AutoSSL and until it does not assign SSL to your domain you can't do nothing with it. but it may take up to 24-72 hours and from their opinion it is normal, fortunately in my cases it did not take more then 6 hours.
Another Problem is if you use gmail address for example for sending mails from your site it will send SPF error message to your mail and will not send email. I had same problem and asked for help via chat and Support guy told me that he fixed it but problem still existed and then after a while ago I again contacted support and now I was told that I need to add spf record for all domains separately by myself.
I am sure that after some time I will find some other stupid things on this hosting, but I need to get used to it until my service ends :(
When I told that it only takes few minutes on other hostings to assign ssl this is what I got as answer: "I cannot comment other hosting, it is like you ask Volkswagen why Mercedes have something different, yet they are both just cars."
But from my oppinion other hostings sell cars which only need keys in it and it will take you anywhere, while A2Hosting sell you just car parts and you need first to build a car and only after you will be able to drive, but nowone tells you this when you pay for it, you only find out it later.
I would understand this on Dedicated servers, but shared servers mostly are purchased by non-tech people for their blogs or small business and they need some ready to go solutions, but they are forced to learn Cpanel features to make everything work and this is terrible.

ided me best speed. But when I upgraded my plan to "Performance" to suit my business needs, they delimited me on every front including ram, IOPS, concurrent processes, etc and even many more that they did not disclose earlier. With the result, I started facing issues like resource limit reached as soon as I login to the back end of my site. They are fraud. And I am quite unaware where to complain against them. They have now started suggesting me an expensive VPS plan for my two simple websites. What a fraud. If they did not prove their reliability on their performance plan how can I trust their VPS plan. I have wasted my hard earned money with them and I am regretting everyday. Fraud.....Fraud......Fraud....
Do not book any plan with them or else you will will cheated like me. People here do not solve your issues, they simply close your tickets and do not listen to you.