A2 Hosting vs Hostway 2021

rver. We hope to continue for ever.

P, EXPLICITLY AND PATIENTLY. I HAVE BEEN VERY HAPPY WITH HOSTWAY SINCE 2003, AND NOW I LIKE THEM EVEN MORE. I HIGHLY RECOMMEND THEM TO YOU.

to store your files online. It was provided by this company. After placing a fee files there I got a polite email stating if I needed more space I could purchase it from them. No terms of service violations. Fast forward almost a year? And a few days ago I get strongly worded email accusing me of violating terms of service by placing files with them. Yet they provided the software and sent me an email encouraging me to buy more space. But the email from a few days insisted I remove my files within 48 hours "or else". Yet they also gave me the option purchasing a different package that would allow me to keep the files there. But a a steeper price. You must act immediately.
I did as instructed. I cleaned everything from their server and closed my account. Then I get an email stating "thank you for taking swift action to remove your files. We can now reinstate your access since you removed them"
Thanks. But no thanks. I dont need your service. Just like you can change your mind and later tell me I must remove my files or else. I too can change my mind and not use your servicr.
So now I say thank you. Thank you for refunding my unused funds.
I'm done with this company.

environment. Hostway is running PHP version 7.0.33+ (debug version) which is very outdated. It’s been lagging behind for some time, but everything’s stayed relatively stable. An outdated PHP means a less secure environment, which is a major concern.
WP and WC are on the verge of new updates that will push everyone into PHP v8 and above. As long as nothing is updated on the back end, his site will stay up and running; however, plugin developers will soon stop supporting older PHP and require updates for their software to remain functional. If updates are based on PHP v7.4 or higher requirements, which will no doubt be the case, it’ll effectively bring his whole site down.
According to Hostway, they’re running the latest PHP version they support. I ask every week or so when the warning pops up. It’s extremely frustrating to get the same “we’re working on it” response every single time.
Also, Hostway's server is very slow, with a TTFB of over 3 seconds and a fully loaded time of over 8 seconds. Considering the tiny size of my client’s website (~12 pages), this is an abysmal byte rate. Potential customers will click off long before 8 seconds have elapsed. I’ve tried to optimize the site as much as I can (e.g., reducing image sizes, removing older posts, etc.), but I can't speed up the TTFB since it’s reliant on the server specs. I’ve talked to Hostway about this, too, with no resolution.
Just for laughs I pinged a friend and had him plug the site into his servers just like it comes from Hostway without any optimization or caching configured. The normal TTFB on his servers is around 300-400 MS, as a comparison. Just abysmal all the way around, but I can’t get my client to switch and I refuse to use Hostway’s web developer, which will only add to my client’s ~$400 annual hosting fees.