am updating my earlier positive review after this experience. What happened: - The IP addresses of my VPS kept becoming unreachable from Russia, usually within 1-3 days. Every time support answered that blocking in Russia is outside their control and that a new IP is a paid service. - So I paid for IP changes again and again: at least four times at EUR 4-4.50 each, plus EUR 5 for a location change, on top of the server rent. - Several "new" addresses were already blocked at the moment I received them. My last paid swap (1 November) gave an address that did not work from the very first minute. I asked for a working address instead, without a second charge. Support refused and asked me to pay again. - During the location change my old server was deleted before I confirmed I was ready, although I had asked them to wait. Data written after my last backup was lost. - On the new server support had added nine staff SSH keys to root's authorized_keys without asking me. Pros: tickets are answered quickly and politely; once (24 October) they replaced two bad IPs for free. Cons: servers don't live, every IP change is paid, and a dead address you paid for is your loss. I did not renew. Not recommended, especially if your users are in Russia or the CIS.